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During this process, a waiting dialog appears. This process takes no more than a few minutes. During download or installation of a Creative Cloud app, your computer could appear to freeze while the process completes. The speed of your computer and Internet connection determines how long this process takes.

Try downloading a trial version of the app. See Download and install a Creative Cloud trial. If you must stop a download or installation process, you must cancel and restart. Try to resolve the error by using the installation log files. For information on searching these files, see Troubleshoot using install logs. Adobe Application Manager is required on your computer, as long as you have Creative Cloud applications installed. Adobe Application Manager performs multiple functions within all of the Creative Cloud products.

Adobe Application Manager is automatically removed when you uninstall all Adobe Creative Cloud products. Upon removal of the last product, the Adobe Application Manager is uninstalled. Important: Adobe offers a Creative Cloud Cleaner Tool, which removes the database entries but not the physical files associated with the installation.

To remove all components, run the program uninstallers. Adobe Application Manager does not currently support changing the download location.

Files are downloaded to your temporary folder:. Legal Notices Online Privacy Policy. Troubleshoot Adobe Application Manager download and installation issues Search. Adobe Creative Cloud User Guide. Select an article: Select an article:. Applies to: Adobe Creative Cloud.

Fix issues that arise when using Adobe Application Manager to download and install Creative Cloud apps. Proceed with caution. You are downloading trial software. Subscription auto-renews at the end of the term Learn more. Average User Rating. All rights reserved. Class not registered. We are sorry for the inconvenience. Step 1: Restore your PC back to the latest restore point, "snapshot", or backup image before error occurred.

In the search results, find and click System Restore. Follow the steps in the System Restore Wizard to choose a relevant restore point. Restore your computer to that backup image. Step 2: If recently installed Adobe Captivate or related software , uninstall then try reinstalling Adobe Captivate software. In the search results, find and click " Add or Remove Programs " Find the entry for Adobe Captivate Release and click " Uninstall " Follow the prompts for uninstallation.

If this Step 2 fails as well, please proceed to the Step 3 below. In the Windows Update dialog box, click " Check for Updates " or similar button depending on your Windows version If updates are available for download, click " Install Updates ". After the update is completed, restart your PC. There are no configurations to be made and upon launching the installer, Adobe Application Manager will be updated and made ready for use. From the main window of the program, you will be able to choose to view all the apps or only the updates.

The installation kit for Adobe Application Manager may be considered a bit large in terms of size, while the time it takes to unpack and set in order all the necessary files and dependencies could be somewhat longer than one would expect from a simple patch. Nonetheless, if you are faced with one of the above-mentioned errors, repairing the issues with Adobe Application Manager is a sure bet. The fact that it runs without having to adjust any settings in advance is a great benefit and, perhaps, the main strong point of this utility.