Signal app download failing






















Can confirm that restarting the phone as mentioned in comment temporarily allows me to download MMS messages. Not sure if this helps to add, but download error also occurs when receiving MMS from Google Voice numbers. Why has this been closed? Has the Signal project been abandoned? Neither one works any longer. I was on One plus 6t experiencing the issue and followed this guide after updating to A Booted up with MMS working in Signal.

Has same issues when I was with Boost with an entirely different Android phone too. Love this app but I am about to delete it entirely.

But you seem like a brain dead socialist and entitled young punk asshole so I will excuse your fucked up attitude. Next time you want to act all tough toward an old Marine that no longer gives a fuck do it in person. Do you live in the USA? I certainly hope not. If you are talking about me mentioning my college degrees it was only to display the fact that I am not some 16 year old asshole that has no idea what he is talking about you fucktard.

What's the matter, did I make you feel inadequate? I guess it is a little bit "socialist" in that way. No one here owes you anything, so coming in here screaming about how "Signal developers need to fix their shit! Bringing politics into it, personal attacks, and suggesting violence are even more so.

I'm pretty sure this whole issue is dead, but when reporting issues, please use the Debug Logs feature to provide specifics about your situation. This MAN is 53 and still spry enough to handle the likes of you punk. I bet you voted for Biden Skip to content. Star New issue. Jump to bottom. Labels mms. Copy link. Looks like we're having trouble establishing an MMS connection: - 01 - 28 17 : 14 : MmsException : java.

MMS failure after Verizon phone switch MMS fails to send or download same as Same problem with Signal 4. This issue annoying me and my friends for half a year. Devs, will it be fixed soon? It's hard to determine when it started, cuz I delete old messages limit I always updated Signal app when when a newer version came up. I think also that telecommunications provider is not a problem. Me and my mate, both we are using "Play" wikipedia , for him everything works great With newest version of app too.

Play uses domestic roaming, so i tried fix MMS issue by allowing for all types of MMS in "media auto-download" option for roaming.

It didn't help. And everything works half year ago so Submit a debug log like I did so the devs have something to go on. The easier it is for them to figure out the more likely it is to get fixed. I peek at logs and started digging in code. In my case issue occure because I use application with "Signal messages and calls" disabled I disable it cuz me and my friends had problem with to long time between sending and receiving an SMS - sometimes few hours.

When MMS arrive, You guys check:. I think you can just somehow skip it, and download MMS like dozen apps on market do. I dont experience the same issue where I have to retry but I have to manually download each image, even if I have it set to automatically download MMS. Is this the same issue or another? I am having this issue with 4. Android 7. GitHub Issue Cleanup: See for more information. Skip to content. I have sent what you call the STOP message to a number to stop receiving promotional calls and messages.

I didn't know it causes issues like these. I received the verification call , though. Interesting I've never heard of issues like these from people who use WhatsApp. Just wondering what they might be doing to avoid this, at least in our country India? I'm not sure how is related here. It seems about an issue about importing the message database which seems unrelated to this issue. I'm certain I did not. And even if I did, I tried sending an unblocking message which had no effect.

However, as Undeadhunter suggested, I have migrated to the new system used by MV so the problem is probably related to that. There is a problem with Airtel refusing to deliver SMS according to a wikipage but that wikipage gives no details so the reason SMS is failing there is unknown to me.

There is not an open 'official' github issue for that, but is the place those kinds of problems used to be tracked. As for the minute delay, that is this report From Wouterdek 's latest message about his MobileVikings-the-OrangeBelgium-MVNO in Belgium, he is almost certainly not suffering from nor from either the email-check suggested by Notatechdud3 will tell us more , but a distinct problem Just wondering what they might be doing to avoid this.

Signalapp currently has under 10m endusers by my own guesstimation only I have no inside info. If there is a specific carrier-misconfiguration in a specific country that breaks Telegram or breaks WhatsApp, the carrier gets an earful of complaining from ten times or a hundred times as many cellular-customers, as when there is a breakage in signalapp -- simply because there are fewer endusers of signalapp presently.

In the long run, methinks the real fix for signalapp being able to troubleshoot these kinds of problem pro-actively rather than retroactively AFTER enough tech-savvy endusers get annoyed enough to start reporting troubles via github is likely going to involve creating an automated test-farm of SMS-capable devices, and registering the test-farm devices with all the major carriers worldwide In the medium-run, maybe there is a cheaper fix: a feature-request to implement a "re-registration dry-run" option that endusers can optionally enable on their own devices, which will periodically go through the motions of re-registering their phone-number, but WITHOUT unregistering them if the dry-run re-registration happens to fail.

In the short-run, volunteer troubleshooters like yourselves and like myself will tend to carry the bulk of the burden: calling carrier tech-support, swapping simcards amongst devices to rule out the problems, swinging a black cat around whilst trying from a roaming-connection or from a wifi-boosted-calling configuration, and so on. This is a pain, for sure, but the upside is that the harder we work now, the less we will have to work in the long run: as more and more millions of people are able to register successfully for signalapp via SMS-or-robocall, fewer and fewer carriers will get away with misconfigurations that break Signalapp for all those people cf Telegram and WhatsApp with their 10x and x larger userbases.

My suspicion is that the person who added it to the wiki page might have also faced the issue as he has opted-in to the Do Not Disturb registry. Thank you. I am unable to signup to Signal as I have not received the verification code.

I am using Signal on Android. Navneet-Suresh , there is a forum-thread where we are trying to troubleshoot issues with Airtel, since you are not alone experiencing problematic behavior see signal4 ios If you can capture a debug-log, by tapping eight times on the floating phone-icon during registration and posting the URL here, that will help to verify you are not having an unrelated issue.

To narrow down exactly what the trouble is, it will help if some volunteers can pin down whether SMS works from airtel-to-airtel customers, whether SMS works from an international USA longcode to an airtel number, and ideally whether it is possible for an airtel customer to register their handset with a standalone custom signal-server outside of OWS control to rule out censorship as opposed to gateway-misconfiguration.

You can direct-message me in the forum if you would like to assist in this fashion. In the long run we will likely need assistance from an OpenWhisper developer with access to the backend Twilio logs, plus possibly tech support from Airtel representatives, to fully solve the difficulty. But there are a lot of Airtel customers and it would be great if signal4ios and signal4android could actually receive the SMS, and failing that, actually receive the robocall in a timely fashion rather than hours later.

I have taken a debug log. I am attaching it below. I am unable to receive verification codes on other networks too. Vodafone and Reliance Jio.

Another log with more details. Hi Navneet-Suresh, it's great you're willing to help debugging this issue. Did you not receive the verification code via call either? I ask this as I'm also a airtel customer in India who also faced this issue.

I did not get the verification code via SMS but I did get the verification code via call though it was delayed for the first time. I did recieve the call a few time delayed by few hours hours delay on my Airtel no. But I didn't receive the call on Vodafone or Jio. Today I tried to register again on Airtel its still not working and No call so far.

Here are the no's that I got call from. Registration was successful. That makes two providers in Belgium that work again. Mobile Vikings was mentioned here before to work successful again. I haven't changed anything.

Not a request to unblock or anything. So i guess the provider did something to unblock calls and sms from Signal. Due to all the strangeness trying to receive the verification code via SMS and via call, I decided to contact T-Mobile this morning to have them remove all SMS and adult blocks on my plan. On this phone I've removed and reinstalled Signal through Google Store more than a dozen times today with reboots.

Only once did it seem to work and I was able to obtain a correct verification code. But I had to manually type that in before the countdown timer expired. It seems that I eventually get verification codes via SMS but often an hour or longer after I initially requested them.

If you try to register the same phone number more than about a dozen times, signal-server stops accepting requests it costs money to generate robocalls and sms-blasts that Signal Foundation would prefer to spend elsewhere if possible.

So here is what you need to try:. You can re-try this procedure a few times in a row, but NOT dozens of times in a row, before signal-server will stop accepting requests. You also need to wait a sufficient amount of time in between registration attempts -- a few seconds is not long enough, you end up stepping on the previous request-attempt. However, in such cases where you ARE going too quickly and the signal-server starts rejecting subsequent retries, you should see a message saying as much Here is the code in question, RegistrationActivity.

If you are ONLY seeing the 'unable to connect to service please check network connection' message, and not a 'too many attempts' sort of message, that means that this pull-request has not yet been upmerged into the main signalapp codebase, and that is still open.

As a workaround until is fixed, on signal4android during registration you can tap eight times on the floating phone-icon in the middle of the screen, which will generate a debuglog that you can view.

If you see these kinds of errors near the bottom debuglog is sorted chronologically then registration-attempts are being rate-limited by signal-server and you need to pause for a few hours:. Your debuglog that you uploaded has dozens of those HTTP result. Make sure you can receive a normal SMS at the number you are registering with by testing with a friend.

The speed of the re-registration attempts almost looks like something is automated on your android device Only other exception in the logfile was a couple of places where there were " ClassNotFoundException: com.

CtaHttp " which I believe is related to transient network errors, per stackoverflow thread. For steps to try, check the following page: Why are downloads failing on my mobile or tablet? Using an Apple device running iOS 9, 10 or 11? Downloading is no longer supported on your device. You can read more about this here: Why does the app no longer support downloads on my iPhone, iPad or iPod Touch? A very small number of Android devices experience serious bugs with video downloads, so we've had to disable downloading on them.

Still need help? Send us as much information as possible: The programme you're trying to download Whether this affects only one programme or several The make and model of the device you're using e.

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